Privacy Policy & Terms of Use

Viva! Uganda logo

Viva Vegan Life Uganda

Last updated: April 2026


1. Who we are

Viva Vegan Life Uganda is a registered foreign non-governmental organisation in Uganda under the Non-Governmental Organisations Act, Cap. 109.

  • Registration number: FORR176747215NB
  • Registered address: P.O. Box 186711, Kampala, Uganda

PART 1: PRIVACY POLICY

2. How this policy applies

This section explains how we collect, use and protect your personal data when you interact with our website and services.

3. What data we collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Donation details
  • Messages or enquiries

We also automatically collect:

  • IP address
  • Browser and device information
  • Website usage data

4. How we use your data

We use your data to:

  • Process donations
  • Communicate with you
  • Send updates (if you opt in)
  • Improve our website
  • Ensure security

5. Donations

Donations are processed via:

  • PayPal (international)
  • Pesapal (Uganda)

We do not store full payment details.

Donation data is managed internally by Viva Vegan Life Uganda.

6. Email communications

We use Mailchimp to send emails.

You can unsubscribe at any time.

7. Social media and messaging

We use:

  • Facebook
  • Instagram
  • WhatsApp
  • TikTok
  • YouTube

These platforms may process your data independently.

8. Cookies

We use cookies to:

  • Improve website performance
  • Analyse usage
  • Support campaigns

You can manage cookies via your browser.

9. Data sharing

We do not sell your data.

We may share data with:

  • PayPal
  • Pesapal
  • Mailchimp
  • Technical providers

We may also share data with Viva! (UK) where necessary.

10. International transfers

Your data may be processed outside Uganda, including the United Kingdom.

11. Your rights

You may:

  • Access your data
  • Correct your data
  • Request deletion
  • Withdraw consent

12. Contact

For privacy-related enquiries: info@viva.ug

PART 2: TERMS & CONDITIONS

13. Use of this website

By using this website, you agree to:

  • Use it lawfully
  • Not misuse or attempt to disrupt the site
  • Not copy or reuse content without permission

14. Intellectual property

All content on this website, including text, images and branding, belongs to Viva Vegan Life Uganda or is used with permission.

15. Donations terms

When making a donation:

  • You confirm that the information provided is accurate
  • Payments are processed securely via third-party providers
  • Donations are voluntary and non-refundable unless required by law

16. External links

Our website may contain links to third-party websites.

We are not responsible for their content or privacy practices.

17. Liability

We aim to keep the website accurate and up to date, but we do not guarantee:

  • That the website will always be available
  • That content is free from errors

We are not liable for any loss arising from use of the site.

18. Changes

We may update these terms at any time.

Updates will be posted on this page.